Refund policy

Return & Refund Policy
All of our products are custom printed, which means we do not accept returns or exchanges unless the error is on our side.

We will gladly reprint or refund if:

  • The sheet size is incorrect

  • Items are missing or wrong

  • The print quality has defects not present in your file

We cannot accept responsibility for:

  • Low-resolution or incorrect files submitted

  • Color variations due to monitor differences (DTF prints in CMYK only)

  • Pressing issues caused by incorrect heat, time, or pressure

If you receive a defective product, please contact us within 7 days of delivery with photos of the issue.